GDEX is one of the world’s leading shipping tracking companies; helping business owners from all over the globe send their goods to customers in more than 200 countries.
It is a web-based tracking company that provides services to clients both big and small, like you! GDEX knows that consumers are looking for an effective and trustworthy tracking company to meet their needs, and they know how to deliver on that promise of trustworthiness without sacrificing effectiveness.
That’s why they’re one of the top trucking companies in the world. If you’re looking to get started with GDEX, whether as an individual or business, then this guide on GDEX will tell you everything you need to know about how the company works, who it serves, and what kinds of tracking services it provides.
How to Check GDEX Tracking Courier?
In order to track your GDEX package, you need to follow these steps:
- First, log in to your GDEX account on their website.
- To do so, you will need to enter your tracking number.
- Then select a destination and date.
- This way, you can see where your package is at any given time.
If you want to track it more closely, you can also download their app for free from Google Play or App Store. The app allows you to track packages using your phone’s GPS system. You will be able to know exactly where your package is at all times!
GDEX Tracking via SMS
Users can also track their orders at GDEX via SMS. Simply text a keyword, GDEX or tracking, and a tracking number to 89484 for instant delivery of an update on your package status.
This service is available in English only, there is no charge for using SMS services.
This service is available from any mobile phone that supports texting including smartphones running iOS and Android operating systems.
GDEX Customer Care
If you have a problem with your shipment or have any questions, there’s a good chance that you can resolve it by speaking directly with an agent. There are multiple ways to contact customer care representatives at GDEX.
You can call in and speak with a representative over the phone, as well as send them an email through their website. You also have access to live chat via their website where you can discuss issues immediately.
In addition to these methods of communication, you can fill out a form on their website and receive a response within one business day.
Customer service is available 24/7 and can help answer all of your questions about shipping packages with GDEX tracking numbers.
International Customer Care
Foreign clients can reach GDEX at +1 (800) 535-0653. A customer service representative is available 24 hours a day, seven days a week, in English and Spanish.
Representatives are also available from 9 a.m. to 5 p.m., Monday through Friday in Chinese, French, German, Italian, and Japanese.
There is also an online contact form on their website for general inquiries and requests for information about their services.
GDEX Tracking Number Format
In order to track shipments on the GDEX website, users need to use a unique number called the GDEX tracking number. The number is 10 digits long and is made up of five parts: two letters, followed by four numbers.
The first letter represents what type of shipment it is (A = Air, B = Ocean), while the second letter represents GDEX’s service level for that particular product or service (C = Customs Clearance, D = Delivery).
The next three numbers represent a specific package ID assigned by GDEX. Finally, the last digit is a check digit calculated using an algorithm.
CEO GDEX Company
Teong Teck Lean is currently serving as CEO of GDEX. He is a successful entrepreneur who has founded and sold several companies, including his own private jet chartering company.
A pilot by trade, he also serves as a part-time flight instructor at a local airport. With a passion for technology and an eye for innovation, he has been closely following developments in tracking systems for years and is excited about bringing his expertise to bear on behalf of customers worldwide.
In addition to his business acumen, Mr. Lean is also well known for his philanthropic efforts around the world; he founded an organization called The Foundation which works with impoverished communities in Asia and Africa to improve their quality of life through education and health care.
International Logistics
As a third-party logistics company, GDEX specializes in transporting commodities all over the world, making sure that the cargo arrives at its destination on time and intact.
When you ship with GDEX, you can rest assured knowing your shipment is in good hands. The company offers reliable services to businesses of all sizes and works hard to ensure its shipments are protected from start to finish.
Whether you’re shipping freight domestically or internationally, GDEX will work with you every step of the way to make sure your business runs smoothly.
List of Best Courier Services in Malaysia
- Ninja Van Courier Express
- J&T Express Tracking
- PosLaju Tracking
- GDEX Express Courier
- ABX Tracking
- Skynet Express Tracking
- Shopee Xpress Courier
- Pgeon Courier Express
GDEX Tracking Aftership
GDEX provides Aftership services with which you can get accurate and up-to-date information about your shipment. You can track your package from when it leaves your hands until it reaches its destination.
If you have ever lost a package or are worried about where it was, then Aftership is for you. This service will let you know exactly where your shipment is at all times.
It also gives you notifications when packages are delivered so that you can see if there was any damage or missing items.
GDEX Order/Parcel Complaint
If you have any complaints regarding GDEC services, you can approach their customer care team. The customer care number is available on the official website.
You can also contact them via email. They will solve your problem within 24 hours and if not then they will give you a proper response about your problem in 72 hours. In case of emergency or serious issues, they are always ready to help you.
But for other issues, it may take time as there is a long queue of customers waiting for solving their problems. But GDEX always tries to handle your issues as soon as possible.
GDEX Head Office
This company has main office in 46050 Petaling Jaya, Selangor Darul Ehsan, Malaysia.
GDEX Branches List in Malaysia
GDEX has more than 100 branches in Malaysia. Some of them are listed below along with the detailed address and contact information.
Branch Name | Contact No | Address | |
GDEX PUCHONG
|
+60 3-8060 0964 | [email protected]
|
Taman Perindustrian Puchong Selangor, Malaysia |
GDEX Johor Bahru
|
+60 7-353 0413 | [email protected]
|
Kawasan Perindustrian Tebrau 4, 86730 Johor Bahru, Johor, Malaysia |
GDEX Sungai Besi
|
+60 3-9221 0193 | [email protected]
|
Cheras Batu Persekutuan, Wilayah Persekutuan Kuala Lumpur, Malaysia |
GDEX Penang
|
+60 4-227 9358 | [email protected]
|
12 halan Dato Keramt 3678 George Town Malaysia |
GDEX Ipoh
|
+60 5-545 0596 | [email protected]
|
Kawasan Perindustrian Tasek 13 B, 76930 Ipoh, Perak, Malaysia |
GDEX Subang Jaya
|
+60 5-545 0596 | [email protected]
|
Bandar Sunway, 2580 Petaling Jaya, Selangor, Malaysia |
GD Express Sdn. Bhd.
|
+60 5-545 0596 | [email protected]
|
22, Jln Tandang, Pjs 54, 57050 Petaling Jaya, Selangor, Malaysia |
GDEX Kepong
|
+60 3-9221 0193 | [email protected]
|
1, 4-5 Permata Magna Jalan Metro 4 Off, Jln Kepong, Kepong, 7480 Kuala Lumpur, Malaysia |
GDEX Damansara Perdana
|
+60 3-9221 0193 | [email protected]
|
Jalan PJU 67/5b, Bandar Damansara Perdana, 42620 Petaling Jaya, No. 76 & 52G Selangor, Malaysia |
GDEX Batu Caves
|
+60 3-9221 0193 | [email protected]
|
Jalan Sbc 9, Taman Sri Batu Caves, 43322Batu Caves, Selangor, Malaysia |
GDEX Express Services
This tracking company provides free quotes, free labels, free website support, and much more. From low-cost ground freight, all the way up to expedited shipping options—GDEX can ensure that you receive your package in a timely manner while saving money.
Transport Services
This company has a fleet of trucks and drivers to provide dependable cross-country delivery services that ensure your shipment arrives quickly and safely at its destination.
They are a highly rated shipping carrier with an A+ rating from BBB, which makes them a great choice for companies who need to ship products across the country.
They also offer unique features like guaranteed transit times, so you can rest assured knowing your shipment will arrive on time.
With their excellent service and affordable rates, they’re sure to become one of your preferred carriers for all future shipments!
Bus Transport
GDEX has high-quality buses to deliver your sensiti8ve items safely and securely. They have a large fleet of vehicles for all kinds of deliveries to meet any need you may have.
Their drivers are trained professionals and will make sure that your package is delivered on time, every time.
Overland Services
When it comes to your clients and shipments, you need a reliable transportation service. While they offer multiple options for clients with various shipping needs, their overland services are perfect for those who want their packages delivered quickly.
They specialize in both international and domestic routes, so no matter where your package is going or coming from, they can get it there on time.
Their overland services include door-to-door delivery, local pickup, and delivery, as well as terminal-to-terminal delivery.
Cash on delivery – COD
Cash on delivery, also known as COD or collect on delivery is a type of payment that allows you to pay for goods or services in cash at the time of receiving them.
With GDEX’s COD service, your buyers can enjoy express shipping and fast deliveries while still having their purchases delivered right at their doorstep.
About GDEX Express Company
Founded in 1995, GDEX is an industry-leading logistics company that helps people and businesses get their products from A to B.
With a team of more than 80,000 professionals, they transport various commodities like food and electronics while keeping them safe during transit. Their state-of-the-art technology enables them to track packages in real-time.
If you want your business to be successful, you need a reliable shipping partner who can help you keep your costs low without sacrificing quality or service.
For over 20 years now, GDEX has been helping companies move forward by providing exceptional customer service at competitive rates through its network of global locations around the world.
GDEX Franchise
If you’re looking for a way to bring in extra cash on a part-time basis, becoming a GDEX franchise might be for you.
The company offers franchises nationwide and is currently seeking individuals who are passionate about delivering quality customer service and value for their customers.
As a GDEX franchisee, you can set your own hours and work from home or another location of your choosing. You will have access to an extensive training program that will teach you everything you need to know about running your own business.
GDEX Career
GDEX offers a wide range of career opportunities. As an industry leader, they provide their employees with training and development programs. Whether you’re just starting out or have a wealth of experience, there is something for everyone at GDEX.
GDEX Jobs – Company Online Apply
There are several posts available at GDEX like freight auditor, freight auditor trainee, cargo inspector, and more. You can also apply for a supervisor position if you have experience in logistics or supply chain management.
Working Hours
The staff works from 9 am to 5 pm Monday through Friday. They also work on Saturdays from 9 am to 1 pm and are closed on Sundays.
GDEX Delivery Time
The GDEX delivery time is 2-5 business days. Orders placed before 11 AM EST will be processed and shipped the same day.
Box Sizes
The company offers several different box sizes for storing your goods. The company offers several different box sizes, with prices starting at $15 for a small, $25 for a medium, and $35 for a large.
Cargo Rates
GDEX calculates rates based on the volume, weight, origin, and destination of the cargo. Cargo volumes are measured in Cubic Meters (CM).
The smaller a parcel is, the more expensive it will be to ship. This is because shipping companies charge by volume rather than weight.
GDEX Mission
GDEX was founded with one goal in mind; to provide exceptional service by working with customers as partners through every step of their shipping process.
In order to achieve its mission, it strives for operational excellence and continuous growth in service quality and capabilities, which enable it, to improve its customers’ satisfaction and profitability.