Shopee Express is one of the fastest-growing delivery companies in Southeast Asia. It’s famous not only because of its unbeatable delivery rates but also because of the careful and detailed way it handles deliveries.
Each item you buy through Shopee Express arrives right on time and undamaged, thanks to its teams of dedicated couriers who take extra care to ensure that every parcel reaches its destination securely.
How Can I Check My Shopee Tracking Courier?
When you buy something on Shopee, you can track your order using their app. It’s easy to use, so follow these steps
- The first thing you need to do are downloading and install Shopee onto your smartphone or tablet.
- Once it’s installed, open up the app and sign in with your account information (or create a new one).
- Then, click on My Orders from the menu bar at the top of your screen.
- This will bring up a list of all of your current orders that are waiting for delivery.
- Click on any item to see its tracking details.
- You’ll be able to see where your package is currently located as well as when it was last updated.
Shopee Tracking via SMS
You can also track your package at Shopee express by sending an SMS to +63917-824-4244. This will send you a message with a link that you can use to see where your package is on its way. The tracking link will be active for up to 48 hours after it’s been sent.
Shopee Customer Care
Shopee express has a good customer care team and they try their best to satisfy customers. If you have any query related to your order or delivery, then you can contact them via email or phone number is given on their website. They are available 24/7 for your help.
You can also send them messages through the Facebook page of Shopee express company, in that way you will get a reply faster than in other ways.
They will be happy to solve your problem and make you satisfied with your shopping experience at Shopee.
If you want to chat with a customer care executive directly, then visit their live chat support center and enter your query there. They will connect you with the right person as soon as possible.
International Customer Care
Foreign clients can get in touch with their customer care team through their website, email, or phone. You can also find a list of common questions and answers on their website.
They have an FAQ section that will answer many of your questions. If you still need help, you can contact them directly by phone or email.
Their contact information is located on their website as well as at the bottom of every email they send out to customers.
To contact them via email, just click on Contact Us from their homepage and then select Email Customer Care from the drop-down menu. To contact them via phone, you need to call at +63 2 719 6910 from 8:00 AM – 9:00 PM.
CEO Of Shopee Express Company
Kim Anh Nguyen, CEO of Shopee Malaysia, Philippines, and Indonesia, started his career as a software engineer. After growing up in Germany, Anh Nguyen studied computer science at Ruhr University Bochum before moving to Singapore for work experience.
He was passionate about building products that people love to use, so he joined Rocket Internet in Berlin in 2011. As one of its earliest employees, he helped build and scale startups like Zalora (fashion), Lamudi (real estate), and Foodpanda (food delivery).
In 2014, he co-founded Lazada with Rocket Internet; three years later it became one of Southeast Asia’s leading e-commerce platforms.
Now, he leads Shopee in two countries. With more than 2 million merchants and over 100 million users, Shopee has become an important part of many Filipinos’ daily lives. Kim enjoys traveling, reading biographies, and spending time with his family.
International Logistics
To cater to its diverse customer base and also to remain competitive, Shopee requires a strong logistics network. As such, it has partnered with leading international courier companies like DHL and JNE that can deliver across all countries in the Asia Pacific region including China, Hong Kong, Macau, and Taiwan.
The delivery of items purchased on Shopee will be handled by these couriers as well as local delivery partners in each country. Moreover, they are able to provide same-day or next-day delivery service depending on location which makes them one of the best logistic companies in Asia.
They have also been awarded as top 3 logistic companies in Indonesia by Indonesian Logistics Association (ALI) and PT. ASTRA International Award 2016 for Outstanding Achievement in Logistics Services.
List of Best Courier Services in Malaysia
- Ninja Van Courier Express
- J&T Express Tracking
- PosLaju Tracking
- GDEX Express Courier
- ABX Tracking
- Skynet Express Tracking
- Shopee Xpress Courier
- Pgeon Courier Express
Shopee Tracking Number Format
Their tracking number contains a series of numbers and letters, separated by dashes. For example 1234-5678-9012-3456. The first four digits are your order number.
Shopee Tracking Express Aftership
Shopee also partnered with Aftership, a third-party tracking service that allows you to track your package in real-time. You can see exactly where it is and how long it will take for it to arrive at its destination.
You can even sign up for alerts that will notify you when your item has been delivered or picked up by a courier. This makes getting delivery updates super easy and convenient, so there’s no need to keep calling the company over and over again!
Shopee Order Complaint
If you have a complaint regarding a delivery or an order, you can file it through Shoppe’s official website. Just select Help Center on your app and click on Contact Us.
You will be directed to a page where you can fill out your contact information and type in your query. After that, click on Send Message.
Your message will be sent to their customer service team for review and response within 48 hours (on business days). If you need immediate assistance, you can also call their hotline at 0917-8692995 or email them at [email protected].
Shopee Head Office
Their headquarters are located in Malaysia.
Branches List of Shopee Courier in Malaysia
| Branch Name | Contact No | Address | |
| Shopee express | +60 3-3385 4288 | [email protected]
|
Jalan Pengaturcara Level 9, Tower 9 UOA Business Park, Seksyen Shah Alam, Selangor, Malaysia |
| Shopee express | +60 3-3385 4288 | [email protected]
|
Jalan Sungai Aur, KS4, 54799 Pelabuhan Klang, Selangor, Malaysia |
| Shopee express | +60 3-3385 4288 | [email protected]
|
Kompleks Nagaria, Jln. Imbi, Kuala Lumpur, Malaysia |
| Shopee express | +60 3-3385 4288 | [email protected]
|
15 Subang Jaya, Selangor, Subang Jaya, Malaysia |
| Shopee express | +60 3-3385 4288 | [email protected]
|
7 Bandar Bukit Tinggi Klang, Selangor, Malaysia |
| Shopee express | +60 3-3385 4288 | [email protected]
|
55, Jalan USJ 25/1, Subang JayaSelangor, Malaysia |
| Shopee express | +60 3-3385 4288 | [email protected]
|
14Bandar Sunway Petaling Jaya, Selangor, Malaysia |
| Shopee express | +60 3-3385 4288 | [email protected]
|
34 Jalan Tun Ismail Kuantan, Malaysia |
| Shopee express | +60 3-3385 4288 | [email protected]
|
47 Subang Jaya, Selangor, Malaysia
|
| Shopee express | +60 3-3385 4288 | [email protected]
|
54 Angkasa Raya, Jalan Ampang, Kuala Lumpur, Malaysia |
Shopee Express Services
Shopee express offers customers multiple services for a more convenient shopping experience. First, you can purchase items from various sellers and have them delivered to your home at one time.
Second, you can schedule a delivery for any day of your choosing. Third, Shopee express has partnered with other delivery companies to provide even more options for consumers.
Fourth, if an item is not available at your local courier service’s depot, they will deliver it directly from their warehouse.
They also offer door-to-door service at no extra cost, which is a great feature for those who want their items delivered directly to their doorstep without having to pick them up from a warehouse or post office.
Transport services
Shopee express has a fleet of delivery vehicles, which are specially designed to deliver your goods safely and securely. The company also provides a door-to-door delivery service that ensures timely delivery of your items.
Bus transport
To deliver your sensitive items Shopee has high-quality buses that have been designed with safety in mind. You can track your package via GPS and it also comes with delivery confirmation to ensure that you get your item. The drivers are trained to handle any situation that may arise while transporting packages.
Overland services
Shopee Express offers overland services that can ship both large and small packages to various locations across Malaysia. Its overland services provide e-commerce companies with a reliable and cost-effective door-to-door delivery service.
By leveraging their network of established local courier companies, they offer convenient one-stop shipping solutions to customers. This ensures that your products reach your customers faster, while also allowing you to focus on other aspects of your business.
Cash on delivery services
If you’re out of cash or bank balance on your credit card then you can use Shopee express cash on delivery services. This service is available for all users who are using Shopee app and website to buy products from online shopping sites.
You can pay money through your debit card, credit card, net banking, Paytm wallet, and also through any other payment option which is available at that time.
You just need to select the Cash delivery option while checking out from an online shopping site and enter your address details where you want to get the product delivered.
About Shopee Express Company
The number one courier service in Malaysia today is Shopee Express, a company that offers a variety of benefits to its customers. Shopee is a huge marketplace.
Whether you want to ship small or large items across town or across an ocean, they can handle it all. They have won many prestigious awards, and are renowned for their excellent customer service. In March 2018, Shopee announced that they will be launching a new brand called shopee Express in the Philippines.
This move was part of its plan to expand its services to southeast Asian countries. It’s been two months since the launch and Shopee express has already started expanding its business into other parts of Asia including sir lank, Burma (Myanmar), Cambodia, Laos, Pakistan, and Bangladesh.
Shopee Franchise
Shopee already has a delivery service called Shopee express, but it’s not yet available in all areas. If you want to offer your customers free next-day delivery, you can become a partner of Shopee express and reach out to them to include your store.
In return for promoting their services on your site and inviting customers to use them, they will offer you an affiliate fee. This method could end up being very lucrative if you attract enough new customers!
Shopee Career
It offers a wide range of career paths for people who are seeking to become a part of an innovative and fast-growing company. Whether you want to be a driver, courier, warehouse associate or in any other position, there’s always room for fresh talent.
Shopee Company Jobs Online Apply
It has so many job opportunities that you can choose to be a driver, warehouse worker, and many more. This company gives you an opportunity to earn good money and also has flexible working hours.
You can work as much as you want depending on your availability. They also provide training for their employees so they will know how to do their job properly.
Shopee Working Hours
The company operates from 10 am to 8 pm daily.
Order Delivery Time
Shopee typically delivers packages locally in less than an hour. However, delivery across the border may take up to 2-3 business days.
Box sizes
Shopee Express has boxes in a variety of sizes. You can use small size boxes to order something trivial. They also have extra-large boxes for delivering heavy items such as appliances.
Cargo rates
The rates are determined by the type, size, and weight of the cargo. It is also determined by the location to which the package will be delivered. Shopee Express, on the other hand, does not charge any additional fees to their customers.
Mission
It aims at giving customers the best shopping experience through more choices, better pricing, and excellent customer service. They strive to keep their platform safe, secure, and reliable for both consumers and sellers.
